Cost Effective Promotional Merchandise For All Business

Our preferred format for all graphics files is a vector EPS file with all Text converted to outlines. For spot colour printing Pantone PMS colours (coated) must be quoted. We do not accept CMYK files for spot printing.

Other Formats:

PDF files can be used depending on originating artwork. If you have a PDF file please email it to us to confirm the file is suitable.

BMP, TIFF or JPG files are sometimes possible to use depending on quality. Minimum resolution is 300 dpi . Please email the file to confirm that it is suitable to use.

Word documents, Publisher, Power Point or any other Office based program is usually not sufficient for finished artwork.

We have the facility to redraw files that are not suitable to work with. Please submit your artwork and we can give you a quote. If it is a simple text layout we offer this service free of charge.

An artwork is always supplied for approval prior to printing. The first 2 proofs are free. and Any changes after this incur a $20 +GST fee per change.

We make best efforts to ship your products to your desired destination in the most economical way possible given your specified date and production limitations.

We cannot be held responsible for goods lost or delayed by common carrier, international or Australian Customs departments or by 'acts of God'.

Insurance is available at a rate of 2% of value of order. If insurance is waived, shipment is at the receivers risk.

All pricing on the website do not include shipping

Shipping will be added after the order is placed. If you require the price prior to ordering please contact us.

We are happy to provide samples on request however due to expenses incurred (as we have to pay for the samples) we do have several policies in place.

All samples must be paid for and there is a maximum of 2 samples for any one style of product.

An invoice will be issued for the sample plus postage and once paid we will order the samples in from the factory and send to you. We do not stock all samples in our office, so depending on the type of sample ordered it can take between 2 to 5 business days. You are welcome to contact us first to check on how quickly we can deliver your particular sample.

We are happy to credit this back if an order is placed and samples are returned. A credit will only apply to items ordered and returned. Samples not ordered are non returnable and a credit will not be issued..

Be Promoted is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

PERSONAL INFORMATION - WHAT IS IT AND WHY DO WE COLLECT IT?

Personal Information is information or an opinion that identifies an individual or company. Types of Personal Information we collect include: names, addresses, email addresses and phone numbers.

This Information is obtained in various ways including correspondence, by Phone, email, via our website, person to person, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.After a transaction, your private information (credit cards, etc.) will not be stored on our servers

THIRD PARTIES

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

DISCLOSURE OF PERSONAL INFORMATION

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Your Personal Information may also be disclosed where required or authorised by law.

ACCESS TO YOUR PERSONAL INFORMATION

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing and provide necessary identification.

MAINTAINING THE QUALITY OF YOUR PERSONAL INFORMATION

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

HOW WE USE COOKIES

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

POLICY UPDATES

This Policy may change from time to time and is available on our website.

CONSENT

By using our site, you consent to our online privacy policy

PRIVACY POLICY COMPLAINTS AND ENQUIRIES

If you have any queries or complaints about our Privacy Policy please contact us at:

Be Promoted

PO Box 2975 Taren Point NSW 2229

enquiry@bepromoted.com.au

02 9531 8444

DO ALL PRICES INCLUDE GST ?

No prices on the website do not include GST

DO YOU DELIVER AUSTRALIA WIDE ?

Yes we do.

WILL MY ORDER INCLUDE SHIPPING ?

Shipping charge is added after the order is placed. If a price is required prior to ordering simply contact us to obtain a quote.

HOW DO I SUPPLY MY LOGO ?

Logo can be uploaded at time of placing the order or you can email it to us at enquiry@bepromoted.com.au after the order is placed.

WHAT FORMS OF PAYMENT ARE ACCEPTED ?

We accept EFT payments, Mastercard, Visa, Amex and cheques

WHAT ARE THE PAYMENT TERMS?

Payment terms are strictly 50% deposit at time of order with balance payable prior to the despatch of the completed order.

WHAT FORMS OF PAYMENT ARE ACCEPTED ?

We accept EFT payments, Mastercard, Visa, Amex and cheques

DO THE PRICES ON THE WEBSITE INCLUDE DECORATING ?

The prices on the website usually include a one colour print in one position, or laser engraving in one position or embroidery on apparel in one position. If more than a once colour print is needed please contact us to confirm pricing.

WHAT FILE FORMAT IS ARTWORK REQUIRED IN?

The preferred file format is a vector .eps file with all lines and text converted to curves. We can accept other file formats in certain cases, please contact us to discuss.

I HAVE A LOGO BUT IT IS NOT GOOD QUALITY?

If you have a poor quality logo we can often redraw for an additional charge, please contact us to discuss

CAN YOU WORK WITHIN A TIGHT TIME FRAME?

In most cases we can work within a deadline, however this is subject to the item and quantity required. If you have a time frame please contact us prior to placing the order..

DO YOU HAVE MINIMUM QUANTITIES?

Yes all our items are displayed with the minimum quantity available for each product.

DO YOU SUPPLY ARTWORK PROOFS?

Yes, once an order is placed and the deposit paid an artwork proof will be emailed to you for approval.